|
Monday - Friday 9:00am to 5pm EST
Please allow 24 to 48 hours response time during
high volume times.
| Did not receive
access? Forgot your access information? |
If
you completed your registration and
missed the access information or
did not receive access, please email us at support@directpaidsurveys.com. |
| For all other problems see
below.
It is
our goal to give you fast and reliable
customer service.
To help us serve you better please use
the following list to place in the "subject"
of your email. Due to the high volume of
emails we receive this is absolutely necessary
for us to process our email. The fastest
way to for us to process your email is
to expedite it to the customer service
rep that can best assist you.
Any email that does not have a complete
and well explained subject will be answered
last. Do not leave the subject blank.
I am sure everyone wants a quick response,
so please, help us help you. |
| PROBLEMS WITH ACCESS? |
1) Did
not receive access information
after sign up?
If you have registered/paid
but did not receive access information
for some reason please place "Registered, but did not receive
access info and email support@directpaidsurveys.com.
2) Can't
log in with access you have been
given?
If you
are having problems logging
in and your access is
not working please place "Can't
log in with access given" in
the subject of your email. Please
include the username
and password you are
trying to use but not
gaining access with.
3.)
Payment problems or questions
Put "Payment
problems or questions" in
the subject
If
you already registered with
a credit card and did not
receive access please use
#1 |
| |
|
a
problem or issue that is not covered above?
If your issue is not listed above please place a "subject" that well
explains the problem or question you have.
Any email that does not have
a complete and well explained subject will be answered last.
Thank
You!
DirectPaidSurveys.com |
